Trunk Call Setting in Zaptel channel

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Trunk Call Setting in Zaptel channel

Postby numan82 » Thu Aug 23, 2007 6:44 pm

Numan Khan

Atif Kamal
Lance Naik
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Joined: Mon Oct 28, 2002 12:11 pm
Location: Karachi - Pakistan

Trunk Call Setting in Zaptel channel

Postby Atif Kamal » Wed Sep 19, 2007 10:51 am

For start :

1. Login into web interface, Click on "asterisk" then choose "freepbx" click on "setup" to go on Setup page.
2. From left side menu choose "IVR" under "inbound call control"
3. Click on "Add IVR" to hire a operator without salary.
3.1 enter the name of operator at "change name" so you can link some other time if required.
3.2 Under the "announcement" drop down select anouncement you want to play when call is received (you have to record this anouncement prior to use under "system recordings" or upload recorded files)
4. in "options" you can control inbound call to forward to any extension or any other "operator" (like ivr menus)

Finally choose "Inbound Routes" click on "any DID/any CID" if available other wise click "add incoming routes"

on the bottom most of this page in "set destination" click radio button IVR and select the name of your new hired operator :)

done !

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