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PTCL EDVO error on MAC OSX 10.6 Snow Leapord

Posted: Thu Oct 15, 2009 10:58 pm
by waqaskhawaja
PTCL EDVO was running fine on Leopard 10.5.7 until I upgraded to 10.6 this morning. Now when I run the auto start utility, I get a braodband quit unexpectedly. Following are the details.

Code: Select all

Process:         AutoOpen [339]
Path:            /Volumes/Mobile Connect/Broadband .app/Contents/MacOS/AutoOpen
Identifier:      com.apple.myCarbonApp
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process:  launchd [225]

Date/Time:       2009-10-15 23:42:23.462 +0600
OS Version:      Mac OS X 10.6 (10A432)
Report Version:  6

Interval Since Last Report:          16749 sec
Crashes Since Last Report:           15
Per-App Crashes Since Last Report:   11
Anonymous UUID:                      12F87AB9-7951-409E-B793-88175FB6374D

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000008000119
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.apple.myCarbonApp            0x00001bf4 URLToString + 116
1   com.apple.myCarbonApp            0x00001dbe GetModulePath + 434
2   com.apple.myCarbonApp            0x0000212f GetPkgVersion + 79
3   com.apple.myCarbonApp            0x00002433 main + 104
4   com.apple.myCarbonApp            0x00001982 _start + 216
5   com.apple.myCarbonApp            0x000018a9 start + 41

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0x00000000  ecx: 0xffffffff  edx: 0xbffffa10
  edi: 0x08000119  esi: 0x08000119  ebp: 0xbffff788  esp: 0xbffff778
   ss: 0x0000001f  efl: 0x00010246  eip: 0x00001bf4   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x08000119

Binary Images:
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0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
0x900d5000 - 0x9011bff7  libauto.dylib ??? (???) <FAB17F30-A28B-E33D-6E21-C7119C9C83ED> /usr/lib/libauto.dylib
0x9015e000 - 0x9020bfe7  libobjc.A.dylib ??? (???) <410DD065-A18F-F054-0457-65525F4D1039> /usr/lib/libobjc.A.dylib
0x902f6000 - 0x9065aff7  com.apple.QuartzCore 1.6.0 (226.0) <7E29DD09-BE04-AA06-5C81-5C093F16901B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x90675000 - 0x906c6ff7  com.apple.HIServices 1.8.0 (???) <B8EC13DB-A81A-91BF-8C82-66E840C64C91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x907bb000 - 0x907cbff7  libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x907cc000 - 0x907ebfe7  com.apple.opencl 11 (11) <372A42E7-FB10-B74D-E1A0-980E94D07021> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x90fac000 - 0x90faeff7  libRadiance.dylib ??? (???) <0E03CF64-0931-7B9A-F617-4387B809D6D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90fbd000 - 0x91076fe7  libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x91077000 - 0x910c7fe7  libGLU.dylib ??? (???) <55A69DCE-1237-341E-F239-CDFE1F5B19BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x911bf000 - 0x911bfff7  com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x911c0000 - 0x91251fe3  com.apple.print.framework.PrintCore 6.0 (312) <C588530A-0F2C-DD72-E308-3B8735125189> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91252000 - 0x91a33497  com.apple.CoreGraphics 1.535.5 (???) <0B93D29C-D957-AD00-10F3-94112D75D6D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x91a47000 - 0x91a63fe3  com.apple.openscripting 1.3 (???) <D2FF4419-FD71-5D4A-F397-B03E82085232> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x91b48000 - 0x91b70ff7  libxslt.1.dylib ??? (???) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x91b71000 - 0x91b75ff7  libGIF.dylib ??? (???) <51848EBF-27D4-0F85-C22A-D1AE10D328F3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91b76000 - 0x91bdaffb  com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x91bdb000 - 0x91cb6fef  com.apple.DesktopServices 1.5.0 (1.5.0) <5295C246-805B-DBCD-BA61-1AE9A458CF73> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x91d68000 - 0x91d68ff7  com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d69000 - 0x91d6bff7  com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x91d9d000 - 0x91ddaff7  com.apple.SystemConfiguration 1.10 (1.10) <897AEEAF-CF5D-2843-C33B-31A0A7C98A6A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91ddb000 - 0x91ecdff7  libcrypto.0.9.8.dylib ??? (???) <792B8722-3091-5E9F-E25F-67499CFE0599> /usr/lib/libcrypto.0.9.8.dylib
0x91f44000 - 0x91f58fe7  libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x92103000 - 0x92104ff7  com.apple.audio.units.AudioUnit 1.6 (1.6) <68180B96-381C-A09D-5576-606A134FD953> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92140000 - 0x92174ff7  libcups.2.dylib ??? (???) <9078BA07-DEE1-6597-D15D-7BE3A20CB5A0> /usr/lib/libcups.2.dylib
0x92175000 - 0x922ecfef  com.apple.CoreFoundation 6.6 (550) <193E33D6-2E92-3452-773B-60A1A9CCC573> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x922ed000 - 0x923e3ff7  libGLProgrammability.dylib ??? (???) <B8E40851-3A01-7D01-2F96-537BF7FA63B5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x924e7000 - 0x92534feb  com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
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0x92859000 - 0x9287ffff  com.apple.DictionaryServices 1.1 (1.1) <07694B30-56A9-5C98-B8BC-DA0628715FA8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x92880000 - 0x92883fe7  libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x92884000 - 0x92933fef  com.apple.ColorSync 4.6.0 (4.6.0) <66ABAE86-B0EC-D641-913D-08ACA965F9FA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x92934000 - 0x929dbfe7  com.apple.CFNetwork 454.4 (454.4) <7C563385-9893-3B48-8607-5BC81DA2C4CF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x92a25000 - 0x92a39ffb  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x92a65000 - 0x92b2ffef  com.apple.CoreServices.OSServices 352 (352) <D9F21CA4-EED0-705F-8F3C-F1322D114B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x92cf5000 - 0x92d38ff7  com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x92da3000 - 0x92da4ff7  com.apple.TrustEvaluationAgent 1.0 (1) <71E2DA16-83EC-6056-FFEE-862A04B5599F> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x92da5000 - 0x92daffe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92db0000 - 0x92de3ff7  com.apple.AE 496 (496) <B638FDD4-7322-F0E4-ACEB-777D8A1399E1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x92de4000 - 0x92df1ff7  com.apple.NetFS 3.2 (3.2) <E6FD80B0-0238-0C42-A3EC-EBDEC107A1C3> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x937fc000 - 0x939b8fef  com.apple.ImageIO.framework 3.0.0 (3.0.0) <A37E541F-3D6A-2BE9-AB32-F60CCDE13608> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x939b9000 - 0x939caff7  com.apple.LangAnalysis 1.6.5 (1.6.5) <E77440D0-76EE-EB4C-3D00-9EDE417F13CF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x939cb000 - 0x93accfe7  libxml2.2.dylib ??? (???) <C242A74D-280A-90C3-3F79-891624AA45D2> /usr/lib/libxml2.2.dylib
0x93acd000 - 0x93b65fe7  edu.mit.Kerberos 6.5.8 (6.5.8) <BA9BD282-FF56-3BFD-E78C-7DBE73B48480> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x93e04000 - 0x93e0eff7  libGL.dylib ??? (???) <B375A3B6-2983-A4E4-50FB-9087FD606FD6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93fc2000 - 0x94031ff7  libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
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0x94312000 - 0x94319fff  com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
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0x94365000 - 0x9436fffb  com.apple.speech.recognition.framework 3.10.10 (3.10.10) <E106CC3A-7633-5587-0B29-64E19FCBC613> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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0x94512000 - 0x94774ff3  com.apple.security 6.0 (36910) <F045B57C-054F-F06F-EF7E-EABEC2700274> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x94775000 - 0x947f7ffb  SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x94867000 - 0x9486aff7  libCoreVMClient.dylib ??? (???) <16BB2178-B32D-E57E-F1E4-D177F7754232> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x948a0000 - 0x948d1ff7  libGLImage.dylib ??? (???) <0FB347C7-A579-4E51-4733-39AB28064554> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x948d2000 - 0x948f2fe7  libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x948f4000 - 0x94a98feb  libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib
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0x94cd6000 - 0x94d72fe7  com.apple.ApplicationServices.ATS 4.0 (???) <81700C90-2614-F7E2-CC6A-B01C24A2BD75> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x94faf000 - 0x9505eff3  com.apple.ink.framework 1.3 (104) <8526D880-D367-3EF9-DBFD-9A6AB240F57A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x95092000 - 0x9513aff7  com.apple.QD 3.31 (???) <40FCAC85-4E4F-2290-90D4-F66D550ADFDC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x958fe000 - 0x95902ff7  IOSurface ??? (???) <C11D3FF3-EB51-A07D-EF24-9C2004115724> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95903000 - 0x95909fff  com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x95984000 - 0x9599fff7  libPng.dylib ??? (???) <38DD4AA1-0643-85A0-F2F5-EE9269729975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x959a0000 - 0x959a0ff7  com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x959a9000 - 0x959a9ff7  com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x959aa000 - 0x959aeff7  libGFXShared.dylib ??? (???) <ED62E870-E219-C873-88AA-9CE08108F811> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x95a0a000 - 0x95a53fe7  libTIFF.dylib ??? (???) <6EF87001-6FB4-1405-C588-F6D8042D3534> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95ac3000 - 0x95ef8ff7  libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x96820000 - 0x96b3ffe7  com.apple.CoreServices.CarbonCore 859.1 (859.1) <2E72AF56-4BE6-294A-7372-19C360688B8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x96e3d000 - 0x96e49ff7  libkxld.dylib ??? (???) <152C8DBB-0149-5827-3240-E57CA85CFE5F> /usr/lib/system/libkxld.dylib
0x96f8e000 - 0x973a4ff7  libBLAS.dylib ??? (???) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x97407000 - 0x974e4ff7  com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x979fb000 - 0x97a65fe7  libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x97a66000 - 0x97cd6ffb  com.apple.Foundation 6.6 (751) <A61B645E-1A15-5BCA-3043-C8AB85C6AD30> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x97cd7000 - 0x97cfbff7  libJPEG.dylib ??? (???) <265DBF67-994E-E320-4CB1-9C3DE792C3B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x97d77000 - 0x97df7feb  com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x97e23000 - 0x97e65fe7  libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x97e66000 - 0x97e66ff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x98e51000 - 0x98eabff7  com.apple.framework.IOKit 2.0 (???) <7618DDEC-2E3B-9C6E-FDC9-15169E24B4FB> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9918f000 - 0x991effe7  com.apple.CoreText 3.0.0 (???) <8F4FCAE2-8E6F-F0DE-A6AA-15D0228B7F13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x992bd000 - 0x993e6fe7  com.apple.audio.toolbox.AudioToolbox 1.6 (1.6) <62BEEBE6-68FC-4A48-91CF-39DA2BD793F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545016B9SA02, 149.05 GB
Serial ATA Device: HL-DT-ST DVDRW  GS23N
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000
USB Device: BCM2045B2, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000
USB Device: HUAWEI Mobile, 0x12d1, 0x1001, 0x04100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000


Edit:
I found a work around. Rename the following file to whatever you want.

Code: Select all

/Applications/MobileConnect.app/Contents/Info.plist

Now when I run it, it says "Broadband application has been moved. Do you want to re-install it?". Pressing yes shows the connect windows and it works fine from there. I can live with that for now.

Posted: Sun Nov 08, 2009 4:51 pm
by farhanksa
AA

Please advise what is the connection speed with PTCL EDVO and the upload and download kbps average and max.

Thx