How to make call center

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How to make call center

Postby M.waqas » Mon Sep 03, 2007 11:39 am

Dear all

i want to know how linux based call center is worked which rpm and waht software are required
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Call Center

Postby raheelahmad » Mon Sep 03, 2007 12:46 pm

Dear Friend ,
Go to towards The Gr8 Asterisk , you can freely download it form www.asterisk.org , to run call center professionaly you will be needing technial expertise in asterisk to make it work ..

1st tell me what type of call center you wana run .

Inbound
Outbound
for which country you need calling support...
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How to make call center

Postby M.waqas » Mon Sep 03, 2007 3:39 pm

I WANT THE OUTBOUND AND IT NOT A INTERNATIONAL ITS DOMESTIC LOCAL CALLS
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Re: How to make call center

Postby raheelahmad » Tue Sep 04, 2007 4:32 pm

Dear friend, you want to use PTCL lines for calling ... how many you will be making on daily basis and what will be your point of call ..
If you can let me know the scenario I can design the solution for your call center .... according to your budget ...

Call center solutions all depends upon your budget plans as well as your calling threshold.
you can contact me at rah33l.ahmad@gmail.com as well as here ..............
-

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Re:

Postby LinuxFreaK » Wed Sep 05, 2007 9:08 am

Dear M.waqas,
Salam,

FYI, http://www.automated.it/guidetoasterisk.htm

Best Regards.
Farrukh Ahmed
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Postby Kdaemon » Sun Sep 21, 2008 1:56 am

What are your basic requirements ?
reg linux user #298274
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Postby x2oxen » Tue Sep 23, 2008 10:22 am

A computer with some latest linux distro (Cent OS/Fedora/Ubuntu). FXO/FXS card as per your requirement & Asterisk.. And some one who can configure it. :-)
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