Dr Saheb!
Thanks for quick post, my sincere apologies I am to be blamed for this over sight.
Today I started checking members one by one when I noted your as well as some other members status being non-active. The set-up we had selected is "Admin approval " for activation of new account + Change of Email + Change of Password " in all cases the account gets blocked and needs re-activation.
With migration to latest version and some changes [ still under process ] hope this will not happen again. As for contact will add link to secure message box [ Pidder ] to the forum [ it is on our contact us page but with no link at forum it is difficult to locate - will fix that Insha Allah] so that a secure and private message option is available. Once you send message then you could be sure about its delivery.
Thanks once again for your post,
Tariq.